A global healthcare organization requested experiential assistance in developing senior leaders based on their internal competency model. The target group was approximately 110 Senior Directors and Vice Presidents per year who were engaged in a training cohort program. These leaders were from various segments of the business. These senior leaders had received extensive instruction and education from world-renowned thought leaders. The scitrain simulation provided them with an opportunity to put their learning into action in a risk-free environment. They were stretched a level or two beyond their day-to-day responsibilities and given feedback on strengths and areas of development.

scitrain’s approach included the following process:

Needs Analysis:
We interviewed internal SME’s to learn what common leadership challenges cut across functional lines.

Design:
Business case-based simulation, parallel to current industry but mirroring the environment and challenges.

Implementation:
Participants went through a 6 exercise simulation that was the capstone to their cohort program. Exercises included presentations, group discussions, and one-on-one role plays. They were observed by internal leaders and given feedback based on their competency model.

Feedback from Participants:
“The facilitators and organizers were great. They acted out their roles well and I really felt the stress of the situation. I appreciate the time my colleagues took to act as observers and give feedback.” “I feel like I learned a lot about myself in a short period of time. A profound experience in all the best ways.” “The candidness of the feedback and the real-time nature of it was very positive and the ability of the coaches to hone in on very specific details was powerful” “I took the suggestions to heart and pushed myself out of my comfort zone and was surprised how much I learned about new ways to approach several situations. Feedback was very specific which is really helpful. The exercises replicated situations we need to handle well – be well prepared on short notice to make important decisions that have a significant impact.”